Service & Maintenance Packages

At Security Solutions we offer three types of service and maintenance packages which cover and include the following equipment:

Turnstiles – Full Height Turnstiles / Half Height Turnstiles / Stadium Turnstiles
Security Gates – Sliding Gates / Swing Gates
Automatic Rising Arm Barriers
Rising Bollards
Road Blockers
Crash Tested Road Blockers
Access Control Systems

Questions for you to think about?

1. How many times does your access equipment operate per day?
2. How many days per year is your access equipment in use?
3. How essential is each single access equipment in your operation?
4. When does access equipment malfunction become a serious difficulty to your operations?
5. How important is it to predict the exact running cost of your Access Equipment?

MAINTENANCE PACKAGE OPTIONS

What’s Included:

• Two site visits per year for a full service and preventative maintenance inspection of all nominated equipment.
• Suitable for low to steady traffic flow and basic reliability needs.
• Emergency callouts with up to a 24 working hour response time (Monday to Friday only).

Excludes:

• Labour or travel costs outside of contracted PPM visits (e.g., emergency callouts).
• Spare parts or components required to restore equipment to operational standards (these will be charged separately).

Priority and Discounts:

•Priority response over non-contracted customers
•Discount applied to callout rates and parts

What’s Included:

• Two site visits per year for a full service and preventative maintenance inspection of all nominated equipment.
• Ideal for steady to high traffic flow and greater reliability needs.
• Priority emergency callouts for urgent repairs.
• Emergency callouts with up to an 8 working hour response time (Monday to Friday only).

Excludes:

• Labour or travel costs outside of contracted PPM visits (e.g., emergency callouts).
• Spare parts or components required to restore equipment to operational standards (these will be charged separately).

Priority and Discounts:

• Higher Priority response over WHITE plan customers and non-contracted customers
• Greater discount applied to callout rates and parts

What’s Included:

• Customised visits adjusted to suit traffic flow and demanding reliability needs.
• Priority emergency callouts for urgent repairs.
• Up to a 4-hour response time, available 24/7.

Optional Add-Ons:

• Labour and travel costs for emergency callouts.
• Spare parts or components required to restore equipment to operational standards.

Priority and Discounts:

• Highest priority response over BLUE, WHITE plan customers and non-contracted customers
• Maximum discount applied to callout rates and parts