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At Security Solutions we offer three types of service and maintenance packages which cover and include the following equipment:

Turnstiles – Full Height Turnstiles / Half Height Turnstiles / Stadium Pods
Gates – Automated Sliding / Swing / Hinged
Automatic Traffic Barriers
Automatic Rising Bollards
Road Blockers
Access Control Systems
Automatic PAS Rated Products

Questions for you to think about?

1. How many times does your access equipment operate per day?
2. How many days per year is your access equipment in use?
3. How essential is each single access equipment in your operation?
4. When does access equipment malfunction become a serious difficulty to your operations?
5. How important is it to predict the exact running cost of your Access Equipment?

MAINTENANCE PACKAGE OPTIONS

WHITE Preventative Maintenance

To attend site twice a year and conduct a full service and preventative maintenance inspection of all equipment identified. Low to steady traffic flow and reliability maintenance needs, Emergency call outs and up to 24 working hour response time – Monday to Friday only.

Excludes:

All spares or components used to restore the equipment to the required operational standard.
These will be charged at the rate applicable at the time.
24 hour labour & travel costs other than contracted visits.

BLUE Preventative Maintenance

To attend site twice a year and conduct a full service and preventative maintenance inspection of all equipment identified. Steady to high traffic flow and reliability maintenance needs, PRIORITY emergency call outs in case of emergency repair / blocking / interruptions and up to 8 Hour Working Response time – 24 hours 7 days a week

All call out / site labour & travel costs Monday to Friday from 8am to 5.00pm inclusive of one hour site time. Additional time on site will be charged at the applicable hourly rate.
8 hour PRIORITY in responding to call out
Excludes:

All spares or components used to restore the equipment to the required operational standard. These will be charged at the rate applicable at the time.
All repairs resulting from vandalism, misuse, customer error or accidental damages. (e.g. Vehicle impact) will be charge at the applicable “Call Out” rate.

MAGENTA Tailor Made Contract

High traffic flow and reliability maintenance needs. PRIORITY emergency call outs in case of emergency repair / blocking / interruptions. Spares list and stocking facility. Up to 4 Working Hour Response time – 24 hours 7 days a week.

All call out / site labour & travel costs Monday to Friday from 8am to 5:00pm inclusive of one hour site time. Additional time on site will be charged at the applicable hourly rate.

Further information regarding the service contracts on offer can be found on our downloadable datasheets, Alternatively should you require please email us at service@securitysolutionsgb.com or phone us on 0843 290 9250

  • Up to 24 Working Hour Response Time – Monday to Friday Only
  • Up to 8 Working Hour Response Time –24 Hours 7 Days a Week
  • Up to 4 Working Hour Response Time –24 Hours 7 Days a Week

Service & Maintenance Contract